Using Human-Centered Design to Increase Engagement in SNAP E&T

Putting the individual at the core of service delivery is key to successful SNAP E&T programs. Attend this session to gain insight about behavioral science and how states can put these concepts into practice to tailor engagement, messaging, independence planning and promote participation in SNAP E&T programs.

Speakers

• Clinton Key, Research Associate, Center for Applied Behavioral Science, MDRC
• Jason Dunn, Director, Division of Family Support, Department for Community Based Services, Kentucky Cabinet for Health and Family Services
• David Glenn, Deloitte Digital, Specialist Master, Human-Centered Design Lead Commonwealth of Kentucky
• Ruth Tipton, Assistant Director FA E&T and Special Projects, Kansas Department for Children and Families
• Jenny Welch Buller, Research Project Manager, Center for Public Partnerships and Research, University of Kansas