FNS Contacts
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 30 calendar days after the state has started their plan (May 30, 2023) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Report theft by phone or in-person at local offices. Submit claims by mail, fax, online, or in-person at local offices. The state has 10 calendar days to validate the claim.
Benefit Availability: Benefits for approved claims are issued using the same procedures currently used for issuing replacement benefits due to loss or misfortune. You must either re-PIN or replace your card. We encourage you to replace your card.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Call your local county health department or 1-888-942-4673 to request an appointment. Learn more about how to apply.
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 90 calendar days after the state has started their plan (Sept. 13, 2023) to submit a retroactive claim. Submit regular claims within 90 calendar days of discovering theft. Submit claims by mail, fax, email, or in-person at local offices. The state has 10 business days to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 10 business days after claim approval. You must replace your card.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Call a WIC clinic near you to request an appointment.
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 60 calendar days after the state has started their plan (Sept. 30, 2024) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, email, phone, in-person at local offices, or other valid transmission method. The state has 30 calendar days to validate the claim.
Benefit Availability: Benefits for approved claims are available for use by midnight on the day of claim approval. You must replace your card.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
All public schools are approved and monitored through the Arkansas Department of Education. Arkansas Department of Human Services approves and monitors private school, residential child care institutions, state juvenile treatment centers, and juvenile detention centers.
Freeway Medical Building
5800 W. 10th St., Suite 300
Little Rock, AR 72204-1703
United States
DHS only approves and monitors private school, residential child care institutions, state juvenile treatment centers, and juvenile detention centers. All public schools are approved and monitored through the Arkansas Department of Education.
Call a WIC clinic near you to request an appointment.
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 30 calendar days after the state has started their plan (Aug. 24, 2023) to submit a retroactive claim. If the claim form is accessed on the 30th calendar day, you have 10 more calendar days to return the form to the state. Submit regular claims within 10 calendar days of discovering theft. Submit claims by phone, in-person, mail, email, fax; or household may choose to have an interview (in-person or by phone) with a Self-Reliance Specialist. The state has 10 calendar days to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 10 calendar days after date of claim submission. You must replace your card.