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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Supplemental Nutrition Assistance Program (SNAP)
Hoosier Works Card
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households have 30 calendar days after the state has started their plan (Sept. 27, 2023) to submit a retroactive claim. Report theft within 10 calendar days of discovering and submit a claim form within 10 more calendar days. Report theft by mail, phone, fax, email, or in-person at local offices. Submit claims by mail, fax, email, or in-person at local offices. The state has 10 business days after report of loss, or 2 business days after claim submission (whichever is later) to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 business days of report of loss or 10 business days after claim submission (whichever is later). You must replace your card.

Department Commodity Food Programs
Address

2 N. Meridian St.
5th Floor
Indianapolis, IN 46204
United States

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General Contact Information
Phone 800-522-0874 (toll-free)
Program Contacts
Laura Chavez
Director
Legita Wilson
Commodities Program Manager
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Check Icon WIC Farmers' Market Nutrition Program
Check Icon Senior Farmers' Market Nutrition Program
Daniel Douglass
Commodities Program Coordinator
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Check Icon WIC Farmers' Market Nutrition Program
Check Icon Senior Farmers' Market Nutrition Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Program Name
Food and Nutrition Services
North Carolina EBT Card
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households who previously reported theft are contacted by the state and have 30 calendar days after contact to submit a retroactive claim. The state posts a public notice and households will have 30 calendar days after the public notice to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, fax, phone, or in-person at local offices. Certain counties will accept claims by email or online. The state has 30 business days to validate the claim.

Benefit Availability: Benefits for approved claims are issued 30 business days after submission. You must replace your card.

Department Food Distribution Division
Address

PO Box 659
Butner, NC 27509
United States

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General Contact Information
Phone 919-964-6110 (phone)
Program Contacts
Walter Beal
Director of Food Distribution
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Check Icon USDA Foods in Schools
Heather Eatmon
Household Programs Administrator
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Kirk Smitherman
Assistant Director
Check Icon USDA Foods in Schools
Heather Barnes
Marketing Specialist
Check Icon The Patrick Leahy Farm to School Program
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023