FNS Contacts
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 30 calendar days after the state has started their plan (Aug. 24, 2023) to submit a retroactive claim. If the claim form is accessed on the 30th calendar day, you have 10 more calendar days to return the form to the state. Submit regular claims within 10 calendar days of discovering theft. Submit claims by phone, in-person, mail, email, fax; or household may choose to have an interview (in-person or by phone) with a Self-Reliance Specialist. The state has 10 calendar days to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 10 calendar days after date of claim submission. You must replace your card.
Call a WIC clinic near you to request an appointment.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Carr. 695, KM 4.0
Sector Los Puertos, Bo. Higuillar
Dorado, PR 00646
United States
Industrial Park, Tres Monjitas, Calle César González esq. Calaf Educ Edificio Anexo, Hato Rey
(mailing) PO Box 190759
San Juan, PR 00919
United States
Apply online or call a WIC clinic near you to request an appointment.
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 30 calendar days after the state has started their plan (March 14, 2023) to submit a retroactive claim. Report theft within 30 calendar days of discovering theft and submit a claim form within 10 calendar days of report. Submit claims by mail, online, or in-person at local offices. The state has 10 calendar days to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 2 business days after claim approval. You must replace your card.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Apply online, text APPLY to 1-844-TEXT-WIC (1-844-839-8942), or call a WIC clinic near you to request an appointment.