FNS Contacts
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 30 calendar days after the state has started their plan (Sept. 27, 2023) to submit a retroactive claim. Report theft within 10 calendar days of discovering and submit a claim form within 10 more calendar days. Report theft by mail, phone, fax, email, or in-person at local offices. Submit claims by mail, fax, email, or in-person at local offices. The state has 10 business days after report of loss, or 2 business days after claim submission (whichever is later) to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 10 business days of report of loss or 10 business days after claim submission (whichever is later). You must replace your card.
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 45 calendar days after the state has started their plan (July 14, 2023) to make an initial report of theft for a retroactive claim. The state will then mail the claim form and you have 30 calendar days to return the form. For regular claims, report theft within 45 calendar days of date of theft. The state will mail a claim form within 10 calendar days and you have 30 calendar days to return the form. Report theft by phone, mail, email, or in-person at local offices. Submit claims by mail, fax, email, or in-person at local offices. The state has 30 calendar days to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 5 calendar days after the date a Notice of Decision is mailed to the household. You must your card.