FNS Contacts
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 30 calendar days after the state has started their plan (Oct. 18, 2023) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Report theft by email, mail, or in-person at local offices. Submit claims by mail, email, or in-person at local offices. The state has 10 calendar days to validate the claim.
Benefit Availability: Benefits for approved claims are issued immediately upon claim approval. You must replace your card.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Apply online or call a WIC clinic near you to request an appointment.
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 60 calendar days after the state releases a memo (Aug. 21, 2023) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, online (in certain districts), or in-person at local offices. The state has 30 calendar days to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 30 calendar days after claim submission. You must replace your card.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Chat with virtual assistant Wanda or call a WIC clinic near you to request an appointment.
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 90 calendar days after the state has started their plan (Oct. 31, 2023) to submit a retroactive claim. For skimming incidents occurring between 11/6/2022 through 5/1/2024, submit regular claims within 60 calendar days. For skimming incidents occurring between 5/2/2024 through 9/30/2024, submit regular claims within 30 calendar days. Submit claims online, by phone, or in-person at local offices. The state has 15 business days to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 3 business days after claim approval. You must replace your card.
Andrew Johnson Tower
710 James Robertson Parkway
Nashville, TN 37243-0389
United States
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Andrew Johnson Tower
710 James Robertson Parkway
7th Floor
Nashville, TN 37243
United States