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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Supplemental Nutrition Assistance Program (SNAP)
Chase U CARD
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households have 60 calendar days after the state has started their plan (July 3, 2023) to submit a retroactive claim. Report theft within 30 calendar days of discovering and submit claim form within 10 more calendar days. Report theft by phone, mail, or in-person at local offices. Submit claims by mail, email, or in-person at local offices. The state has 10 business days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 business days after the date of claim submission. You must replace your card.

FNS Regional Office Contact Information Western Regional Office (WRO)
90 Seventh St.
Suite 10-300
San Francisco, CA 94103
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
New Hampshire EBT Card
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households have 90 calendar days after the state has started their plan (Sept. 1, 2023) to submit a retroactive claim. Report theft within 30 calendar days of discovering and submit a claim form within 10 more calendar days. Report theft and submit claims by phone, mail, email, online, or in-person at local offices. The state has 10 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 3 business days after claim approval. You must re-PIN your card and the state encourages you to replace your card.

FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023