FNS Contacts
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 90 calendar days after the state has started their plan (June 19, 2023) to submit a retroactive claim. Submit regular claims within 45 calendar days of date of theft. Submit claims by mail, fax, phone, or in-person at local offices. The state has 20 business days to validate a retroactive claim, and 10 business days for a regular claim.
Benefit Availability: Benefits for approved claims are issued by 5:00 AM on the day after the claim is approved and authorized. You must replace your card.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your county office to report stolen SNAP benefits.
Households have 60 calendar days after the state has started their plan (July 3, 2023) to submit a retroactive claim. Submit regular claims within 30 days of discovering theft. Report theft by phone or in-person at local offices. Submit claims by mail, email, phone or in-person at local offices. The state has 20 business days (10 days for county and 10 days for state) to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 10 business days after claim approval. You must replace your card.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.