FNS Contacts
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 30 calendar days after the state has started their plan (June 2, 2023) to submit a retroactive claim. Report theft within 30 days of discovering and submit claim form within an additional 10 calendar days. Submit reports and claims by mail, phone, or in-person at local offices. The state has 30 business days to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 30 business days after the date of claim submission. You must re-PIN your card, but we strongly advise you to replace the card.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Apply online or call a WIC clinic near you to request an appointment.
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households who previously reported theft are contacted by the state and have 30 calendar days after contact to submit a retroactive claim. The state posts a public notice and households will have 30 calendar days after the public notice to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, fax, phone, or in-person at local offices. Certain counties will accept claims by email or online. The state has 30 business days to validate the claim.
Benefit Availability: Benefits for approved claims are issued 30 business days after submission. You must replace your card.
1914 Mail Service Center
5601 Six Forks Road, First Floor
Raleigh, NC 27699-1914
United States
2101 Mail Service Center
693 Palmer Drive, 2101 MSC
Raleigh, NC 27699
United States
6324 Mail Service Center
301 N. Wilmington St.
Raleigh, NC 27699-6324
United States
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Call a WIC clinic near you to request an appointment.
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 30 calendar days after the state has started their plan (May 24, 2023) to submit a retroactive claim. Report theft within 30 calendar days of discovering and submit regular claim form within 30 calendar days after report. Report theft by phone, mail, email, or in-person at local offices. Submit claims by mail, email, or in-person at local offices. The state has 10 calendar days after claim submission to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 10 calendar days after claim approval or 2 business days after date of claim submission (whichever is later). You must replace your card.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Apply online or call a WIC clinic near you to request an appointment.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 90 calendar days after the state has started their plan (Sept. 23, 2024) to submit a retroactive claim. Submit regular claims within 60 calendar days of discovering theft. Submit claims by mail, phone, email, drop-box, or in-person at local offices. The state has 10 calendar days to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 10 calendar days after date of claim submission. You must replace your card.
Call a WIC clinic near you to request an appointment.
4B Sion Farm Shopping Center, Suite 7 (physical)
4006 Estate Diamond, Suite 104 (mailing)
Christiansted, VI 00820
United States