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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Food and Nutrition Services
North Carolina EBT Card
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households who previously reported theft are contacted by the state and have 30 calendar days after contact to submit a retroactive claim. The state posts a public notice and households will have 30 calendar days after the public notice to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, fax, phone, or in-person at local offices. Certain counties will accept claims by email or online. The state has 30 business days to validate the claim.

Benefit Availability: Benefits for approved claims are issued 30 business days after submission. You must replace your card.

Department Food Distribution Division
Address

PO Box 659
Butner, NC 27509
United States

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General Contact Information
Phone 919-964-6110 (phone)
Program Contacts
Walter Beal
Director of Food Distribution
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Check Icon USDA Foods in Schools
Heather Eatmon
Household Programs Administrator
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Kirk Smitherman
Assistant Director
Check Icon USDA Foods in Schools
Heather Barnes
Marketing Specialist
Check Icon The Patrick Leahy Farm to School Program
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Oklahoma Access Card
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households have 60 calendar days after the state has started their plan (July 24, 2023) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Report theft by phone, mail, or in-person at local offices. Submit claims by phone or in-person at local offices. The state has 10 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 calendar days after claim submission. You must replace your card.

Department Commodity & School Nutrition Program
Address

PO Box 25352
Oklahoma City, OK 73125
United States

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General Contact Information
Phone 405-521-3581 (phone)
Program Contacts
Gina Kazerooni
Programs Administrator
Check Icon Food Distribution & Emergency Assistance
FNS Regional Office Contact Information Southwest Regional Office (SWRO)
1100 Commerce St.
Room 522
Dallas, TX 75242
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Agency staff should use this form to request changes to the information displayed.
Department Office of Self-Sufficiency Programs
Address

500 Summer St. NE
E48
Salem, OR 97301
United States

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General Contact Information
Phone 503-302-1063 (phone)
Program Contacts
Lucy Huffman
Program Manager
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
FNS Regional Office Contact Information Western Regional Office (WRO)
90 Seventh St.
Suite 10-300
San Francisco, CA 94103
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Agency staff should use this form to request changes to the information displayed.
Program Name
Basic Food
Washington EBT QUEST Card
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households have 60 calendar days after the state has started their plan (Aug. 23, 2023) to submit a retroactive claim. Submit regular claims within 30 calendar days after discovering theft. Submit claims by phone, mail, or in-person at local offices. The state has 14 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 14 calendar days of claim approval. You must re-PIN your card.

Department Food Assistance Programs
Address

1111 Washington St. SE
Olympia, WA 98504
United States

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General Contact Information
Phone 360-725-5640 (phone)
Program Contacts
Kim Eads
Program Manager
James Scovel
Program Specialist
FNS Regional Office Contact Information Western Regional Office (WRO)
90 Seventh St.
Suite 10-300
San Francisco, CA 94103
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Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023