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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Food Assistance Program
Michigan Bridge Card
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households have 60 calendar days after the state has started their plan (Oct. 30, 2023) to submit a retroactive claim. Report theft within 60 calendar days of theft date and submit a claim form within 10 more business days (with an additional 10 business days possible upon request). Report theft by phone through the local office call center. Submit claims by mail, electronically, or in-person at local offices. The state has 10 business days to validate the claim.

Benefit Availability: Benefits for approved claims are available on the day following claim approval. You must re-PIN your card.

Department Office of Nutrition Services
Branch Food and Nutrition Programs
Address

608 W. Allegan
PO Box 30008
Lansing, MI 48909
United States

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Program Contacts
Deanne Kelleher, PhD, RDN
State Child Nutrition Director
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Address

400 South Pine Street, 6th Floor
P.O. Box 30676
Lansing, MI 48909
United States

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General Contact Information
fax 517-373-4092 (fax)
Program Contacts
Suzie Genyk
Program Manager
Marla Price
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Program Name
Food and Nutrition Services
North Carolina EBT Card
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households who previously reported theft are contacted by the state and have 30 calendar days after contact to submit a retroactive claim. The state posts a public notice and households will have 30 calendar days after the public notice to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, fax, phone, or in-person at local offices. Certain counties will accept claims by email or online. The state has 30 business days to validate the claim.

Benefit Availability: Benefits for approved claims are issued 30 business days after submission. You must replace your card.

Department Food Distribution Division
Address

PO Box 659
Butner, NC 27509
United States

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General Contact Information
Phone 919-964-6110 (phone)
Program Contacts
Walter Beal
Director of Food Distribution
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Check Icon USDA Foods in Schools
Heather Eatmon
Household Programs Administrator
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Kirk Smitherman
Assistant Director
Check Icon USDA Foods in Schools
Heather Barnes
Marketing Specialist
Check Icon The Patrick Leahy Farm to School Program
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Department Division of Aging and Adult Services
Address

2101 Mail Service Center
693 Palmer Drive, 2101 MSC
Raleigh, NC 27699
United States

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General Contact Information
Phone 919-855-3400 (phone)
fax 919-715-0868 (fax)
Program Contacts
Julie Sundermann
Nutrition Program Consultant
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Department Community Nutrition Services Section
Address

5601 Six Forks Rd.
Raleigh, NC 27609
United States

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General Contact Information
Phone 1-800-367-2229 (toll-free)
Phone 919-707-5800 (phone)
fax 919-870-4898 (fax)
Website
Program Contacts
MaryAnne Burghardt
Director
Check Icon WIC: USDA's Special Supplemental Nutrition Program for Women, Infants, and Children
Julie Sundermann
Nutrition Program Consultant
Check Icon Senior Farmers' Market Nutrition Program
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023