FNS Contacts
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 60 calendar days after the state has started their plan (July 3, 2023) to submit a retroactive claim. Report theft within 30 calendar days of discovering and submit claim form within 10 more calendar days. Report theft by phone, mail, or in-person at local offices. Submit claims by mail, email, or in-person at local offices. The state has 10 business days to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 10 business days after the date of claim submission. You must replace your card.
Apply online or call a WIC clinic near you to request an appointment.
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 90 calendar days after the state has started their plan (Sept. 1, 2023) to submit a retroactive claim. Report theft within 30 calendar days of discovering and submit a claim form within 10 more calendar days. Report theft and submit claims by phone, mail, email, online, or in-person at local offices. The state has 10 calendar days to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 3 business days after claim approval. You must re-PIN your card and the state encourages you to replace your card.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Apply online or call a WIC clinic near you to request an appointment.
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 90 calendar days after the state has started their plan (July 17, 2023) to submit a retroactive claim. Report theft within 30 calendar days of discovering and submit a claim form within 10 calendar days after report. Report theft and submit claims by phone, email, or in-person at local offices (online option available in the future). The state has 10 business days after reported loss, or 2 business days after claim submission (whichever is later) to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 10 business days after report date or 2 business days after claim submission (whichever is later). You must replace your card.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Apply online or call a WIC clinic near you to request an appointment.
109 Governor Street, 8th floor (physical)
PO Box 2448 (mailing)
Richmond, VA 23219
United States