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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Supplemental Nutrition Assistance Program (SNAP)
Illinois Link Card
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households have 12 months after the state has started their plan (July 3, 2023) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, online, phone, or in-person at local offices. The state has 10 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 calendar days after the claim approval date. You must replace your card.

Department Bureau of Basic Support
Address

823 E. Monroe St.
Springfield, IL 62701
United States

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General Contact Information
Phone 217-622-2683 (phone)
Program Contacts
Tal Vanek
Food Assistance Program Manager
Check Icon The Emergency Food Assistance Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Family and Community Services
Branch Family Nutrition
Address

815-823 E. Monroe
Springfield, IL 62701
United States

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General Contact Information
Phone 217-782-2166 (phone)
Phone 1-800-323-4769 (toll-free)
fax 217-785-5247 (fax)
Website
Program Contacts
Stephanie Bess
Director
Sabrina Riley
Commodity and Special Nutrition Programs Coordinator
Check Icon Commodity Supplemental Food Program
Check Icon Farmers' Market Nutrition Program
Check Icon Senior Farmers' Market Nutrition Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Nutrition Department
Address

100 N. First St.
Springfield, IL 62777
United States

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General Contact Information
Phone 217-782-2491 (phone)
Program Contacts
Mark Haller
Director
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Illinois Department of Human Services
How to Apply

Call a WIC clinic near you to request an appointment.

General Contact Information
Phone 844-901-0962 (phone)
Phone 217-524-3354 (phone)
Phone 1-800-323-4769 (toll-free)
fax 217-785-5247 (fax)
Phone 217-782-2166 (voc)
Program Contacts
Stephanie Bess
Director
Check Icon WIC: USDA's Special Supplemental Nutrition Program for Women, Infants, and Children
Address

815-823 E. Monroe
Springfield, IL 62701
United States

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FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Mountain State Card
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households have 90 calendar days after the state has started their plan (July 1, 2023) to submit a retroactive claim. Report theft within 30 calendar days of discovering and submit a claim form within 10 business days after the report. Report theft by mail, email, phone, or in-person at local offices. Submit claims in-person at local offices (reasonable accommodations made to capture a valid signature). The state has 10 business days after submission to validate the claim. 10 more business days will be given for exception. Extensions will not exceed 30 calendar days after claim submission.

Benefit Availability: Benefits for approved claims are issued within 2 days after claim approval. You must replace your card.

FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Agency staff should use this form to request changes to the information displayed.
Department Business Development Division
Address

Gus R. Douglass Agricultural Center
217 Gus R Douglass Lane
Charleston, WV 25312
United States

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General Contact Information
Phone 304-558-2210 (phone)
fax 304-558-2270 (fax)
Program Contacts
Cassey Bowden
Director
FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Agency staff should use this form to request changes to the information displayed.
Department Food Distribution Program
Address

4496 Cedar Lakes Drive
Ripley, WV 25271
United States

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General Contact Information
Phone 304-558-0573 (phone)
Phone 304-558-3550 (phone)
fax 304-558-2203 (fax)
Program Contacts
Lora Hammack
Program Manager
FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Agency staff should use this form to request changes to the information displayed.
Department Office of Child Nutrition
Address

1900 Kanawha Blvd. E
Building 6, Suite 750
Charleston, WV 25305
United States

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General Contact Information
Phone 304-558-2708 (phone)
Website
Program Contacts
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Agency staff should use this form to request changes to the information displayed.
Department Bureau for Public Health
Address

350 Capitol St.
Room 515
Charleston, WV 25301
United States

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General Contact Information
Phone 304-558-0030 (phone)
fax 304-558-1541 (fax)
Phone 304-558-0030 (voc)
Program Contacts
Heidi E. Staats
Director
Check Icon Farmers' Market Nutrition Program
Check Icon WIC: USDA's Special Supplemental Nutrition Program for Women, Infants, and Children
Natasha Jones
Deputy Director, Office of Nutrition Services
Check Icon Farmers' Market Nutrition Program
Additional Information
How to Apply for West Virginia WIC

Apply online or call a WIC clinic near you to request an appointment.

FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023