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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Nutrition Assistance
Arizona Quest Card
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households have 90 calendar days after the state has started their plan (June 19, 2023) to submit a retroactive claim. Submit regular claims within 45 calendar days of date of theft. Submit claims by mail, fax, phone, or in-person at local offices. The state has 20 business days to validate a retroactive claim, and 10 business days for a regular claim.

Benefit Availability: Benefits for approved claims are issued by 5:00 AM on the day after the claim is approved and authorized. You must replace your card.

Address

1789 W. Jefferson St.
Phoenix, AZ 85007
United States

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General Contact Information
Phone 602-542-0435 (phone)
Program Contacts
Gloria Garcia-Hernandez
Program Manager
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
FNS Regional Office Contact Information Southwest Regional Office (SWRO)
1100 Commerce St.
Room 522
Dallas, TX 75242
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Hoosier Works Card
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households have 30 calendar days after the state has started their plan (Sept. 27, 2023) to submit a retroactive claim. Report theft within 10 calendar days of discovering and submit a claim form within 10 more calendar days. Report theft by mail, phone, fax, email, or in-person at local offices. Submit claims by mail, fax, email, or in-person at local offices. The state has 10 business days after report of loss, or 2 business days after claim submission (whichever is later) to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 business days of report of loss or 10 business days after claim submission (whichever is later). You must replace your card.

Department Commodity Food Programs
Address

2 N. Meridian St.
5th Floor
Indianapolis, IN 46204
United States

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General Contact Information
Phone 800-522-0874 (toll-free)
Program Contacts
Laura Chavez
Director
Legita Wilson
Commodities Program Manager
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Check Icon WIC Farmers' Market Nutrition Program
Check Icon Senior Farmers' Market Nutrition Program
Daniel Douglass
Commodities Program Coordinator
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Check Icon WIC Farmers' Market Nutrition Program
Check Icon Senior Farmers' Market Nutrition Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Tennessee EBT Card
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households have 90 calendar days after the state has started their plan (Oct. 31, 2023) to submit a retroactive claim. For skimming incidents occurring between 11/6/2022 through 5/1/2024, submit regular claims within 60 calendar days. For skimming incidents occurring between 5/2/2024 through 9/30/2024, submit regular claims within 30 calendar days. Submit claims online, by phone, or in-person at local offices. The state has 15 business days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 3 business days after claim approval. You must replace your card.

Department Division of Family Health & Wellness
Address

Andrew Johnson Tower
710 James Robertson Parkway, 7th Floor
Nashville, TN 37243
United States

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General Contact Information
Program Contacts
Alesha Reeves
Supplemental Nutrition Program Section Chief
Check Icon Commodity Supplemental Food Program
Kelly Soliman
Check Icon WIC Farmers' Market Nutrition Program
Check Icon Senior Farmers' Market Nutrition Program
Additional Information
How to Apply for Tennessee WIC

Call a WIC clinic near you to request an appointment.

FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023