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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Supplemental Nutrition Assistance Program (SNAP)
Common Benefit Identification Card (CBIC)
State SNAP Information
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households have 60 calendar days after the state releases a memo (Aug. 21, 2023) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, online (in certain districts), or in-person at local offices. The state has 30 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 30 calendar days after claim submission. You must replace your card.

FNS Programs Supplemental Nutrition Assistance Program (SNAP)
Online Retailers
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
State SNAP Information
FNS Programs Supplemental Nutrition Assistance Program (SNAP)
Online Retailers
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Program Name
Nutrition Assistance Program
Puerto Rico EBT Card
State SNAP Information
State Applications
State EBT Information
FNS Programs Supplemental Nutrition Assistance Program (SNAP)
FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
Map Google Maps
Phone 609-259-5025
Agency staff should use this form to request changes to the information displayed.
Program Name
FoodShare
Wisconsin QUEST card
State SNAP Information
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households have 30 calendar days after the state has started their plan (Sept. 1, 2023) to submit a retroactive claim. For regular claims, household must discover theft within 30 calendar days of date of theft. You have 30 calendar days after date of discovery to report and submit a claim form. Report theft and submit claim forms phone, mail, email, or in-person at local offices. The state has 30 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 24 hours of claim approval. You must replace your card.

FNS Programs Supplemental Nutrition Assistance Program (SNAP)
Online Retailers
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
Map Google Maps
Phone 312-353-6664
Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023