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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Food Stamp Program
Alaska Quest Card
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households have 90 calendar days after the state has started their plan (Sept. 13, 2023) to submit a retroactive claim. Submit regular claims within 90 calendar days of discovering theft. Submit claims by mail, fax, email, or in-person at local offices. The state has 10 business days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 business days after claim approval. You must replace your card.

FNS Regional Office Contact Information Western Regional Office (WRO)
90 Seventh St.
Suite 10-300
San Francisco, CA 94103
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Louisiana Purchase Card
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households have 45 calendar days after the state has started their plan (July 14, 2023) to make an initial report of theft for a retroactive claim. The state will then mail the claim form and you have 30 calendar days to return the form. For regular claims, report theft within 45 calendar days of date of theft. The state will mail a claim form within 10 calendar days and you have 30 calendar days to return the form. Report theft by phone, mail, email, or in-person at local offices. Submit claims by mail, fax, email, or in-person at local offices. The state has 30 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 5 calendar days after the date a Notice of Decision is mailed to the household. You must your card.

Page updated: June 14, 2023