This study reviewed corrective action plans (CAPs) for payment error rate, case and procedural error rate and quality control completion rate from eight states and describes the approaches used to develop, implement, and monitor CAPs. The study also identified challenges and promising practices and provided recommendations for improving states' ability to conduct corrective action activities.

The Characteristics report is published annually, dating back to 1976, and provides information about the demographic and economic circumstances of SNAP households. Using a sample of SNAP Quality Control data that is representative at both the state and national level, this report summarizes the characteristics of households and individuals who participated in SNAP in fiscal year 2019.  Because SNAP is available to most low-income households, participants represent a broad cross section of the Nation's poor. 

National completion rates for SNAP QC reviews have generally declined since peak levels in the 1980s, and State-level completion rates vary widely. This study examines the factors contributing to incomplete reviews of cases and describes best practices associated with high SNAP QC completion rates.