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Resource | Research and Data | Assessing/Improving Operations Promising Approaches and Challenges for SNAP State Agencies in Implementing Corrective Action Plans

This study reviewed corrective action plans (CAPs) for payment error rate, case and procedural error rate and quality control completion rate from eight states and describes the approaches used to develop, implement, and monitor CAPs. The study also identified challenges and promising practices and provided recommendations for improving states' ability to conduct corrective action activities.

12/05/2023
Resource | Research and Data | General/Other Identifying Program Components and Practices that Influence SNAP Application Processing Timeliness Rates

This study sought to better understand the root causes of SNAP application timeliness concerns. A comprehensive in-depth study of program components and practices adopted by the 50 states and the District of Columbia to process SNAP applications was conducted. 

02/26/2019
Resource | Research and Data | Assessing/Improving Operations WIC Vendor Peer Group Study

The purpose of this study is to evaluate the effectiveness of state agencies current peer group systems, and to provide guidance to state agencies on how to evaluate and update their systems. Specifically, it uses empirical analysis to identify one or more effective models for establishing vendor peer groups that could apply to most state agencies.

05/31/2017
Resource | Research and Data | Assessing/Improving Operations Feasibility Study of Capturing Supplemental Nutrition Assistance Program (SNAP) Purchases at the Point of Sale

This study examined the feasibility of creating a data collection system capable of directly and automatically providing USDA with item-level data on purchases made by SNAP households. Data would be captured at the point of sale from purchases made using EBT cards.

11/18/2016
Resource | Research and Data | Assessing/Improving Operations Enhancing Completion Rates for SNAP Quality Control Reviews

National completion rates for SNAP QC reviews have generally declined since peak levels in the 1980s, and State-level completion rates vary widely. This study examines the factors contributing to incomplete reviews of cases and describes best practices associated with high SNAP QC completion rates.

01/11/2016
Resource | Research and Data | General/Other Examination of Cash Nutrition Assistance Program Benefits in Puerto Rico

The Nutrition Assistance Program in the Commonwealth of Puerto Rico provides a monthly benefit for food to low-income households that includes both cash and noncash portions. Three-fourths (75 percent) of the benefit must be redeemed for eligible food items through electronic benefit transfer (EBT) at certified retailers. The remaining 25 percent may be redeemed in cash. The entire benefit (both the noncash and cash portions) is to be used only for the purchase of eligible food items.

08/17/2015
Resource | Research and Data | Assessing/Improving Operations Evaluation of the Expanded Off-Line EBT System in Ohio

This report describes how the Direction Card system works; the process undertaken by ODJFS and its EBT vendor to design, develop, and test the system; the implementation process and experiences; and the cost of system design, development, and implementation. Volume 2 of this report compares the ongoing administrative costs of system operations and system levels of benefit loss and diversion with those of on-line EBT systems and the Dayton pilot.

05/01/2002
Resource | Research and Data | Assessing/Improving Operations Evaluation of the Expanded Off-Line EBT System in Ohio: Moving to a Statewide EBT System Using Smart Cards for Food Stamps

To explore the suitability of off-line electronic benefits transfer (EBT) as an alternative to paper issuance and on-line EBT issuance systems, USDA’s Food and Nutrition Service has supported the Ohio Department of Human Services in expanding off-line EBT issuance to all Food Stamp Program recipients in the state. A pilot project in Dayton, Ohio and a demonstration of a combined WIC-EBT off-line system in Wyoming have clearly established the technical feasibility of off-line EBT for FSP benefit issuance. 

03/01/1999
Resource | Research and Data | Assessing/Improving Operations Technical and Cost Feasibility of EBT Equipage in Farmers’ Markets and Mobile Food Retailers

This report inventories technological approaches to portable on-line authorization and reports on their technical and cost feasibility, advantages/disadvantages and potential impacts.

08/01/1998
Resource | Research and Data | Assessing/Improving Operations Evaluation of Food Retailer Compliance Management Demonstrations in EBT Ready States and Related Initiatives

This study evaluates the Retailer Compliance Management Demonstrations in EBT-ready States. In these demonstrations, the State food stamp agencies in New Mexico (NM) and South Carolina (SC) assumed responsibility for managing the participation of food retailers in the FSP, a task previously managed exclusively by the federal government.

04/01/1997
Page updated: September 16, 2025