Resource | Research and Data | Assessing/Improving Operations
Promising Approaches and Challenges for SNAP State Agencies in Implementing Corrective Action Plans
This study reviewed corrective action plans (CAPs) for payment error rate, case and procedural error rate and quality control completion rate from eight states and describes the approaches used to develop, implement, and monitor CAPs. The study also identified challenges and promising practices and provided recommendations for improving states' ability to conduct corrective action activities.
12/05/2023
Resource | Research and Data | Assessing/Improving Operations
Enhancing Completion Rates for SNAP Quality Control Reviews
National completion rates for SNAP QC reviews have generally declined since peak levels in the 1980s, and State-level completion rates vary widely. This study examines the factors contributing to incomplete reviews of cases and describes best practices associated with high SNAP QC completion rates.
01/11/2016