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Resource | Research and Data | Assessing/Improving Operations Best Practices in USDA Disaster SNAP Operations and Planning

Through an examination of 5 disasters in 4 states, this study develops recommendations for best practices in planning for, implementing, and operating D-SNAP. 

12/14/2023
Resource | Research and Data | Assessing/Improving Operations Promising Approaches and Challenges for SNAP State Agencies in Implementing Corrective Action Plans

This study reviewed corrective action plans (CAPs) for payment error rate, case and procedural error rate and quality control completion rate from eight states and describes the approaches used to develop, implement, and monitor CAPs. The study also identified challenges and promising practices and provided recommendations for improving states' ability to conduct corrective action activities.

12/05/2023
Resource | Research and Data | Impacts/Evaluations Evaluation of Technology Modernization for SNAP Benefit Redemption Through Online Transactions

​This study evaluated the implications of online SNAP benefit redemption on program integrity. In addition, the study gathered basic information about online benefit redemption, including the use in urban and rural settings.

09/26/2023
Resource | Research and Data | Benefit Content/Cost Analysis of Robotic Process Automation in SNAP: Three Case Studies

​This study examines the use of robotic process automation technologies by three state agencies—Georgia, New Mexico, and Connecticut—to administer SNAP.

09/20/2023
Resource | Research and Data | Assessing/Improving Operations Modernizing Channels of Communication with USDA SNAP Participants

This study evaluated emerging mobile communication strategies (MCS) technology, both before and after the COVID-19 pandemic. The primary purpose of this study was to better understand the existing landscape of MCS technology, and highlight best practices and lessons learned for from the use of MCS programs by SNAP state agencies.

04/06/2023
Resource | Research and Data | Assessing/Improving Operations How States Safeguard USDA's SNAP Participants' Personally Identifiable Information

All applicants and participants in SNAP are required to submit personally identifiable information for verification before receiving benefits. To better understand the evolving landscape of data security, USDA conducted this study to evaluate how state agencies protect PII of SNAP recipients and compiled best practices for maintaining data security of program.

04/04/2023
Resource | Research and Data | Assessing/Improving Operations Survey of USDA's SNAP E&T Program Case Management

The purpose of this study is to help FNS better understand how states are implementing the SNAP E&T case management requirement, including how they assess individuals’ needs for services and supports and provide participant reimbursements and other support services. It was also intended to identify promising practices and lessons learned that can be used to support states as they work to provide case management services aligned with their participants’ needs, available resources, and program priorities.

03/15/2023
Resource | Research and Data | Assessing/Improving Operations Performance Measurement for Supplemental Nutrition Assistance Program Modernization Initiatives

This report is an exploratory study intended to add to the growing body of knowledge about how states are modernizing their programs by focusing specifically on how they monitor and measure the success of discrete aspects of their initiatives.

12/01/2012
Resource | Research and Data | Assessing/Improving Operations Building a Healthy America: A Profile of SNAP

As the time for reauthorization of SNAP again approaches, it is useful to take stock of its accomplishments, identify those features that have contributed to its success, and look for new opportunities to strengthen operations to achieve program goals more fully. To that end, this is a summary of past research on program operations and outcomes.

04/12/2012
Resource | Research and Data | Assessing/Improving Operations Nutrition Assistance in Farmers Markets: Understanding Current Operations - Formative Research Findings

This report presents the findings of the formative research undertaken to understand the current operations of nine farmers markets purposely selected by FNS to capture geography, market size, urban city, and variation in participation in nutrition assistance programs.

02/13/2012
Page updated: November 15, 2024