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Conducting Remote WIC Certification Appointments During the COVID-19 Pandemic

The physical presence waiver, issued under the Families First Coronavirus Response Act of 2020, allowed WIC state and local agencies to remotely certify participants into WIC during the COVID-19 pandemic. This report summarizes data collected from surveys of WIC state and local agencies about the use of the physical presence waiver and the impact it had on WIC services.

Changes in WIC Operations During the COVID-19 Pandemic: A First Look at the Impact of Federal Waivers

This preliminary report summarizes key changes, improvements, and challenges to WC operations as delivered under the physical presence and remote benefit issuance waivers during the COVID-19 pandemic. These findings represent a first, high-level look at survey data collected from state and local WIC agencies to fulfill reporting requirements for waivers issued under the Families First Coronavirus Response Act.

Modernizing Channels of Communication with USDA SNAP Participants

This study evaluated emerging mobile communication strategies (MCS) technology, both before and after the COVID-19 pandemic. The primary purpose of this study was to better understand the existing landscape of MCS technology, and highlight best practices and lessons learned for from the use of MCS programs by SNAP state agencies.

How States Safeguard USDA's SNAP Participants' Personally Identifiable Information

All applicants and participants in SNAP are required to submit personally identifiable information for verification before receiving benefits. To better understand the evolving landscape of data security, USDA conducted this study to evaluate how state agencies protect PII of SNAP recipients and compiled best practices for maintaining data security of program.

Evaluation of the FY 2020 Healthy Fluid Milk Incentives Project

This report presents findings from the evaluation of the first Healthy Fluid Milk Incentives project. The project tested take-up of incentives delivered through coupons issued to SNAP participants when they purchased "qualifying fluid milk" with their SNAP benefits at four pilot stores in west Texas.

Survey of USDA's SNAP E&T Program Case Management

The purpose of this study is to help FNS better understand how states are implementing the SNAP E&T case management requirement, including how they assess individuals’ needs for services and supports and provide participant reimbursements and other support services. It was also intended to identify promising practices and lessons learned that can be used to support states as they work to provide case management services aligned with their participants’ needs, available resources, and program priorities.

Updating Standardized State Heating and Cooling Utility Allowance Values

States may establish their own standard utility allowances. The use of SUAs, including heating and cooling SUAs for households with heating and cooling expenses, simplifies the application process for both the applicant and the state agency. The primary objectives of this study were to conduct a review of available data to determine typical costs for internet access to develop a broadband standard utility allowance; and estimate new fiscal year 2022 HCSUA values for each state.

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