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Resource | Research and Data SNAP Case and Procedural Error Rates

Case and procedural error rates assesses the accuracy of state agency actions in cases in which applicants were denied, terminated, or suspended and did not receive benefits. 

10/31/2023
Resource | Policy SNAP State Requirements for CAPs Related to Official QC Error Rates

FNS regulations require state agencies to implement CAPs when a payment error rate is six percent or greater, a case and procedural error rate is above the national average, and five percent or more of the state’s QC caseload is coded as incomplete. This document outlines regulatory procedures for these CAPs to ensure consistency and emphasis on improving state payment accuracy.

06/02/2023
Resource | Policy Memos SNAP Policy Guidance Q&As - FY 2012 Negative Review Procedures

This memorandum addresses certain questions arising from FNS publication of new negative action quality control procedures. On June 11, 2010, FNS published in final the rule entitled "Supplemental Nutrition Assistance Program: Quality Control Provisions of Title IV of PL 107-171." The rules affecting negative action quality control reviews were to be implemented effective Oct. 1, 2011.

04/04/2013
Page updated: October 14, 2021