This memo provides clarification on the application of Sections 751 and 752 of the FNS Handbook 310. The clarifications reflect long-standing review procedures and information previously provided in response to policy inquiries and during trainings.
This memorandum is to remind state agencies it is important for state SNAP QC staff to have access to WIMS. In addition, FNS encourages SNAP state agencies to regularly train all staff on the approved alternative procedures for all current SNAP waivers and demonstration projects.
This memorandum clarifies that telephonic and virtual fair hearings and administrative disqualification hearings are allowed, reminds state agencies of related requirements, and recommends various best practices when conducting telephonic or virtual hearings. This memo rescinds and supersedes previous telephonic hearing guidance provided in FNS policy memos 82-14 and 83-05.
This memo transmits technical updates to the FNS Handbook 310 issued through QC Policy Memo 24-03.
The Food and Nutrition Act of 2008 requires the SNAP QC system use a tolerance level to set a monetary threshold for determining which QC errors are included in the calculation of payment error rates. This threshold is adjusted annually to correspond with changes in the Thrifty Food Plan.
This memo clarifies business integrity requirements and factors that FNS may and may not consider when determining a firm’s participation in SNAP.