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Instructions for WiSP Users

FNS Form-674

The FNS-674 form needs to have certain data in boxes 14 – 22.

All Users
  • Box 14: Waivers and State Plans (WiSP)
  • Box 15: Non-Privileged
  • Box 16: Add
  • Boxes 17 and 18 - Leave blank.
State Agency Users
  • Box 19 State/Locality Codes: 2-digit state/state agency code (e.g., AZ, MP, NN).
  • Box 20: copy and paste the text below:
    • “FNCS Org (Salesforce) Environment(s): Production, UAT; Role: System generated after a State agency contact is created; License Type: Customer Community Plus; Profile: State Agent WISP; Public Groups: "WISP State Agency Users” Permission Sets: WISP State Agent Permissions”
  • Print out the form
  • Box 22a: Obtain your supervisor's information and ink signature.
  • Scan the completed form as a PDF (or take a clear picture).
  • Save the completed FNS-674 as a PDF using the following filename format: State Abbreviation_LastName_FirstName_FNS674 (ex: MA_John_Doe_FNS674).
FNS Regional Users
  • Box 19: Set to Region code (e.g., NERO, WRO)
  • Box 20: copy and paste the text below, then add the region reference:
    • “FNCS Org (Salesforce) Environment(s): Production, UAT; Role: Regional_Office_User License Type: Salesforce; Profile: Internal WISP User; Public Groups: "WISP Regional Office Users; Permission Sets: WISP Edit RO Fields on Waiver Requests, WISP Internal User Permissions; Permission Sets: WISP Edit RO Fields on Waiver Requests, WISP Internal User Permissions”
  • Box 21: Digitally sign the form.
  • Box 22a: Obtain your supervisor's digital signature.
  • Save the completed FNS-674 as a PDF using the following filename format: Region or Group. Abbreviation_LastName_FirstName_FNS674 (ex: SWRO_John_Doe_FNS674, V&T Jane Doe FNS674)
FNS National Users
  • Box 19: Leave blank.
  • Box 20: Copy and paste the text below, then remove the role and queue values that do not apply:
    • “FNCS Org (Salesforce) Environment(s): Production, UAT; Role: WIC_Admin, ACE_User, PIMB_User, FRAB_User, OI_User, V_T_User, NSPB_User (choose one); License Type: Salesforce; Profile: Internal WISP User; Public Groups: WiSP_National_Office_Users; Permission Sets: WISP Edit NO Fields on Waiver Requests, WISP Internal User Permissions, (WIC Admin uses Permission Set Group); Queues: WISP_ACE, WISP_PIMB, WISP_FRAB, WISP_OI, WISP_V_T, WISP_NSPB (should match role selection)”
  • Box 21: Digitally sign the form.
  • Box 22a: Obtain your supervisor's digital signature.
  • Save the completed FNS-674 as a PDF using the following filename format: Region or Group Abbreviation_LastName_FirstName_FNS674 (ex: SWRO_John_Doe_FNS674, V&T Jane Doe FNS674).

Turn in Completed Package

  1. Email the completed FNS-674 form to the WiSP Helpdesk at SM.fn.WiSPHelp@usda.gov. The WiSP Helpdesk will forward your account request package to the system’s FNS authorizing official.
  2. You will receive an email when your user account is ready to use.
Page updated: March 31, 2026