Electronic Benefits Transfer (EBT) System Transition Guide

The United States Department of Agriculture (USDA) Food and Nutrition Service (FNS) has developed the Electronic Benefits Transfer (EBT) System Transition Guide to provide guidance, recommendations, best practices, and lessons learned to States involved in an EBT system transition.  This Transition Guide assumes that States will be procuring or re-procuring a “turnkey” EBT system where there is a single contract with an EBT contractor who provides or subcontracts for host processing, retailer management, and call center services.   

The United States Department of Agriculture (USDA) Food and Nutrition Service (FNS) has developed the Electronic Benefits Transfer (EBT) System Transition Guide to provide guidance, recommendations, best practices, and lessons learned to States involved in an EBT system transition.  This Transition Guide assumes that States will be procuring or re-procuring a “turnkey” EBT system where there is a single contract with an EBT contractor who provides or subcontracts for host processing, retailer management, and call center services.