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Training and Outreach
Guidance Documents
Resource Materials
On-time approval and delivery of Supplemental Nutrition Assistance Program (SNAP) benefits are crucial to ensure food security, provide good customer service, and maintain trust. The timeliness of SNAP application and recertification processing is therefore an ongoing priority for FNS.
This document provides guidance on the most important strategies or “Keys” to achieving and maintaining acceptable timeliness rates. It is a companion to the Keys to Payment Accuracy guide.