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Updates to the SNAP Quality Control Review Handbook

FNS Document #
QC PM 23-01
Resource type
Policy Memos
Resource Materials
PDF Icon Policy Memo (199.79 KB)
DATE: October 21, 2022
POLICY MEMO: QC Policy Memo: 23-01
SUBJECT: Updates to FNS Handbook 310, SNAP Quality Control (QC) Review Handbook
TO: All SNAP State Agencies
All Regions

This memo transmits technical updates to specified sections of Chapters 1, 3, 6, 7, 13 and Appendix A of the FNS Handbook 310 currently issued through QC Policy Memo 23-01. These changes include:

  • Chapter 1:
    • Section 130 Definitions:
      • Added types of special provisions under prospective budgeting
      • Removed the term ‘self-employment’ found under special provisions for retrospective budgeting; and
      • Added ‘Review Periods’ to the definitions.
    • Section 154.3: Clarified language regarding the annotation of QC reviews in eligibility case records; and
    • Section 154.4: Reorganized section and added a note.
  • Chapter 3:
    • Section 321 Added note to clarify the review process when a household was not issued an EBT card.
  • Chapter 6:
    • Section 610: Corrected hyperlink.
  • Chapter 7:
    • Section 725: Clarified the process when a mandatory report is missing.
    • Section 726.1: Further explained zero dollar allotments.
    • Section 726.4: Clarified the process for missing periodic reports and added a linked section.
    • Section 726.5: Clarified exclusionary periods for income incorrectly reported and provided an example.
    • Section 751: Clarified that periodic reports are only for simplified reporters with certifications longer than six months; and
    • Section 752: Added “AORD” and examples to clarify the review.
  • Chapter 13
    • Section 1360: Clarified the review of over income negative actions.
      • Appendix A:
    • Added the FY 2023 error tolerance threshold amount.
  • Replacement pages for the cover and spine

The page control chart below is for replacing pages in paper copies of the Handbook 310.

PAGE CONTROL CHART

Remove Pages Date Insert Pages Dated
Cover October 2021
Through
QC Policy
Memo 22-03
Cover 10-21-22 (Change 3)
1-7 to 1-8 2-3-22 (Change 1) 1-7 to 1-8 10-21-22 (Change 3)
1-9 to 1-12   1-9 to 1-12 10-21-22 (Change 3)
1-13 to 1-16 2-3-22 (Change 1) 1-13 to 1-16 10-21-22 (Change 3)
3-1 to 3-2 2-3-22 (Change 1) 3-1 to 3-2 10-21-22 (Change 3)
3-3 to 3-6   3-3 to 3-6 10-21-22 (Change 3)
6-1 to 6-2   6-1 to 6-2 10-21-22 (Change 3)
7-17 to 7-18   7-17 to 7-18 10-21-22 (Change 3)
7-22 2-3-22 (Change 1) 7-21 to 7-22 10-21-22 (Change 3)
7-27 to 7-30   7-27 to 7-30 10-21-22 (Change 3)
7-37 to 7-38   7-37 to 7-38 10-21-22 (Change 3)
7-39 to 7-40   7-39 to 7-40 10-21-22 (Change 3)
13-13 to 13-14   13-13 to 13-14 10-21-22 (Change 3)
A-1 to A-2 6-10-22 (Change 2) A-1 10-21-22 (Change 3)
Spine October 2021
Through
QC Policy
Memo 22-02
Book Spine October 2022
Through
QC Policy
Memo 23-01

State agencies with questions should contact their respective regional office representatives.

Rachel Frisk
Director
Program Administration and Nutrition Division

 

Attachment
Page updated: February 04, 2023