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Resource | Policy Memos Revised Non-Merit System Personnel Guidance for Call Centers

Consistent with USDA's efforts to increase state flexibility within the bounds of the law, FNS is expanding allowable activities for states seeking to use non-merit system personnel in call centers. With FNS approval, states may now use non-merit personnel to provide basic case-specific information that is readily available in the system to a SNAP applicant or participant, such as application or case status, benefit issuance date, and status of submitted verifications. 

12/19/2017
Resource | Policy Memos SNAP - Issues with Certification Materials Submission Instructions

This memo discusses SNAP applications and other documents being sent by clients to the USDA Office of Civil Rights instead of the appropriate state SNAP office. The memo outlines best practices states can use to make submission instructions clearer for clients.

10/11/2017
Resource | Technical Assistance School Breakfast Program Marketing Resources

School Breakfast Program toolkit marketing resources.

09/19/2017
Resource | Policy Memos Revised SY16-17 SFA-3 Administrative Review Form for FNS-640 Reporting

This memorandum provides the SY 2016-2017 SFA-3 with revised instructions that provide additional information and clarifications to the previously released form’s instructions. The revised instructions will assist with the completion of the FNS-640 report that is due on March 1, 2018.

09/12/2017
Resource | Webinars/Videos SNAP at Farmers Markets: Building Partnerships

This webinar will focus on strategies that markets and local organizations, can use to build new partnerships when it comes to SNAP at farmers markets.

08/01/2017
Resource | Webinars/Videos SNAP at Farmers Markets: Advertising and Marketing

This webinar will focus on strategies for ways to advertise and market farmers markets to SNAP clients.

07/31/2017
Resource | Training and Outreach SNAP State Outreach Plan Guidance

This document is for state agencies that administer SNAP to use in developing and submitting their SNAP outreach plan to FNS for approval.

07/06/2017
Resource | Policy Distribution of TEFAP Foods to Children (Revised)

This TEFAP program guidance memorandum provides guidance on the distribution of USDA Foods under TEFAP to children through Kids Cafe, Backpack, or similar programs.

06/30/2017
Resource | Policy TEFAP Local-Level Record Keeping and Reporting Requirements

The purpose of this TEFAP program guidance memorandum is to clarify the federal requirements for record keeping and reporting in TEFAP.

06/30/2017
Page updated: October 14, 2021