Open for Comments
Resource | Training and Outreach
Guide to Improving Notices of Adverse Action
The guide allows you to evaluate NOAAs to see how well they work for clients; and improve them using proven plain language and information design techniques. In addition, the guide contains models for general notices—providing you with some basic language and formatting examples that can be adapted to notices.
09/18/2014
Resource | Policy Memos
Best Practices in Developing Effective SNAP Client Notices
The purpose of this memorandum is to provide regional offices and state agencies with information that can help them examine and revise client notices of denial and termination to improve SNAP customer service and program access.
06/02/2014
Resource | Policy Memos
Letter of Verification Results and Adverse Action
Letter of Verification Results and Adverse Action
01/10/2013