This study was designed to assess whether the elimination of the eligibility interview at certification and recertification would have adverse effects on client and worker outcomes. FNS awarded grants to two States—Oregon and Utah—to conduct demonstrations in which the eligibility interviews at certification and recertification were completely eliminated. An analysis of the demonstrations that provide estimates of the contributions of eligibility interviews in determining SNAP eligibility and benefits was conducted.
This study examined program outcomes such as procedural denials and application timeliness when applicant interviews were conducted by community-based organizations (CBOs) staff to outcomes when SNAP staff conducted applicant interviews in 4 states - Florida, Michigan, Nevada, and Texas.
The objectives of the demonstration were to determine the technological feasibility of offline EBT; whether it would be accepted by stakeholder groups; and whether it would be cost-effective.