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Resource | Research and Data | Assessing/Improving Operations Promising Approaches and Challenges for SNAP State Agencies in Implementing Corrective Action Plans

This study reviewed corrective action plans (CAPs) for payment error rate, case and procedural error rate and quality control completion rate from eight states and describes the approaches used to develop, implement, and monitor CAPs. The study also identified challenges and promising practices and provided recommendations for improving states' ability to conduct corrective action activities.

12/05/2023
Resource | Research and Data | Benefit Content/Cost Analysis of Robotic Process Automation in SNAP: Three Case Studies

​This study examines the use of robotic process automation technologies by three state agencies—Georgia, New Mexico, and Connecticut—to administer SNAP.

09/20/2023
Resource | Research and Data | Assessing/Improving Operations How States Safeguard USDA's SNAP Participants' Personally Identifiable Information

All applicants and participants in SNAP are required to submit personally identifiable information for verification before receiving benefits. To better understand the evolving landscape of data security, USDA conducted this study to evaluate how state agencies protect PII of SNAP recipients and compiled best practices for maintaining data security of program.

04/04/2023
Resource | Research and Data | Assessing/Improving Operations Survey of USDA's SNAP E&T Program Case Management

The purpose of this study is to help FNA better understand how states are implementing the SNAP E&T case management requirement, including how they assess individuals’ needs for services and supports and provide participant reimbursements and other support services. It was also intended to identify promising practices and lessons learned that can be used to support states as they work to provide case management services aligned with their participants’ needs, available resources, and program priorities.

03/15/2023
Resource | Research and Data | Assessing/Improving Operations Direct Certification in the National School Lunch Program State Implementation Progress Report to Congress SY 2017-2018 and SY 2018-2019

This report presents information on direct certification with the Supplemental Nutrition Assistance Program for free school meals for SY 2017-2018 and SY 2018-2019.

06/22/2021
Resource | Research and Data | Assessing/Improving Operations Assessment of States' Use of Computer Matching Protocols in SNAP

As required by federal law, state SNAP agencies verify financial and non-financial information by matching SNAP applicant and participant information to various national and state data sources to ensure they meet the program’s eligibility criteria. Data matching is an important tool for ensuring program integrity and benefit accuracy. However,  information on states’ data matching practices and protocols is limited. This study was undertaken to address this knowledge gap.

08/11/2020
Resource | Research and Data | Assessing/Improving Operations Enhancing Completion Rates for SNAP Quality Control Reviews

National completion rates for SNAP QC reviews have generally declined since peak levels in the 1980s, and State-level completion rates vary widely. This study examines the factors contributing to incomplete reviews of cases and describes best practices associated with high SNAP QC completion rates.

01/11/2016
Resource | Research and Data | Promoting Healthy Eating Approaches for Promoting Healthy Food Purchases by SNAP Participants

This study developed innovative approaches to using nutrition labeling systems to incentivize healthy food choices by SNAP participants in retail settings. The approaches consider opportunities for using Front of Package and shelf labeling systems across all food categories and retail settings.

07/01/2014
Resource | Research and Data | Assessing/Improving Operations Building a Healthy America: A Profile of SNAP

As the time for reauthorization of SNAP again approaches, it is useful to take stock of its accomplishments, identify those features that have contributed to its success, and look for new opportunities to strengthen operations to achieve program goals more fully. To that end, this is a summary of past research on program operations and outcomes.

04/12/2012
Resource | Research and Data | Promoting Healthy Eating Characteristics and Dietary Patterns of Healthy and Less-Healthy Eaters in the Low-Income Population

The diets of most Americans fall short of the Dietary Guidelines for Americans. This exploratory analysis examines dietary patterns of low-income individuals classified as healthy and less healthy eaters based on their score on the Healthy Eating Index (HEI)-2005. The HEI-2005 is a 100-point score that measures how well populations adhere to the Dietary Guidelines for Americans. 

02/01/2012
Page updated: July 21, 2026