Resource type
Technical Assistance
Resource Materials
General Information
- WBSCM Tips and Frequently Asked Questions
- WBSCM Forum Notification Settings
- Extending WBSCM to Recipient Agencies
- To request to have ship-to locations assigned to domestic business partners and to establish new ship-to locations within WBSCM, please complete form FNS-7, Destination Data for Delivery of Donated Foods, and email to: WBSCM-Ship-To@usda.gov.
- WBSCM Browser Settings and Helpful Tips (3/14/22)
- The preferred browser for WBSCM is Google Chrome. Refer to the link above for system requirements, settings, and other helpful tips.
Help Desk Contact Information
- Phone: 877-WBSCM-4U (877-927-2648)
- Email: WBSCM.servicedesk@CACI.com
- 24/7 Self-Service Support:WBSCM Service Desk Portal
- Log incidents
- Check status of your incidents
- Access knowledge database and frequently asked questions
- WBSCM Service Desk Portal First Time Users
- Enter your email address for both User ID and Password in the login screen - all lower case for password
- Change password when prompted