FNS has recently been reviewing its SNAP waiver processes and procedures. This memo serves to notify SNAP state agencies that FNS is no longer approving new interest income verification waivers or extending existing waivers.
Consistent with USDA's efforts to increase state flexibility within the bounds of the law, FNS is expanding allowable activities for states seeking to use non-merit system personnel in call centers. With FNS approval, states may now use non-merit personnel to provide basic case-specific information that is readily available in the system to a SNAP applicant or participant, such as application or case status, benefit issuance date, and status of submitted verifications.
This general USDA Foods guidance memorandum is meant to provide clarification and guidance on policies and procedures for donated food storage and distribution as they relate to product dating.
This memo serves to notify SNAP state agencies that sending e-notices and informing clients that they have a new notice via email is now a state option, provided that the state meets each of the conditions described in the memo.
This webinar highlights some of the clarifications provided through the second round of Q&A’s released in May 2017, such as the suggested report template, national measures and component completion measures.
This memo discusses SNAP applications and other documents being sent by clients to the USDA Office of Civil Rights instead of the appropriate state SNAP office. The memo outlines best practices states can use to make submission instructions clearer for clients.
The WIC Vendor Management and Food Delivery Handbook was developed to serve as a resource manual for state and federal staff who operate and oversee the WIC program. The handbook is a comprehensive summary of regulations, policy, and guidance related to WIC Vendor Management and Food Delivery. It does not replace or supersede federal regulations or policies that govern the WIC program.
Training is required so that individuals involved in all levels of administration of programs that receive federal financial assistance understand federal laws, regulations, instructions, policies and other guidance.
SNAP’s QC system uses a tolerance level to set the threshold for determining which errors are included in the national payment error rate calculation. For FY 2018, the tolerance threshold will be $37.