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Basic page How to File a USDA Foods Complaint

FNS monitors complaints about USDA Foods and coordinates the resolution of potential health hazards with the FNS Office of Food Safety for states, Indian Tribal Organizations (ITOs), and recipient agencies participating in any of the food distribution  programs. 

04/15/2020
Resource | Technical Assistance Proposed Rule to Modernize the State Heating and Cooling SUA

In October 2019, FNS published a proposed rule entitled “Standardization of State Heating and Cooling Standard Utility Allowances.” This action modernizes the standard utility allowances used in calculating Supplemental Nutrition Assistance Program (SNAP) benefits in order to enhance program integrity and ensure equity among program participants.

10/01/2019
Resource | Policy Donated Food Storage, Distribution, and Product Dating

This general USDA Foods guidance memorandum is meant to provide clarification and guidance on policies and procedures for donated food storage and distribution as they relate to product dating.

11/21/2017
Resource | Webinars/Videos New Horizons in Reporting and Resolving USDA Food Issues in FDPIR

In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).

04/06/2017
Resource | Policy Responding to Food Recall Procedures for Recalls of USDA Foods

This general USDA Foods guidance manual was developed to provide an overview of the recall process for USDA Foods with a focus on school meals programs.

05/30/2014
Resource | Training and Outreach Measuring the Ambient Storage Temperature in a Transport Unit Containing Shell Eggs Packaged For The Ultimate Consumer

USDA Agriculture Marketing Service guidance for recipients electing to check the ambient temperature in a transport unit for shell eggs contracted for delivery under the USDA Commodity Purchase Program.

08/18/2011
Resource | Policy Allowability of Participant Payments and Contributions for Foods Donated by the USDA and/or Non-USDA Sources

This TEFAP program guidance memorandum clarifies FNS regulations and policies regarding the allowability of requiring payment and soliciting contributions (i.e., "payments" or "pay") in exchange for foods from FNS program participants.

10/21/2009
Resource | Policy Memos Clarification of State Agency Review Requirements for Donated Foods in the NSLP

The purpose of this policy memorandum is to clarify the responsibilities of the state administering agency and the state distributing agency with respect to ensuring compliance with requirements for donated foods in the National School Lunch Program, the Summer Food Service Program and the Child and Adult Care Food Program.

05/21/2009
Resource | Research and Data The Effects of Simplified Reporting on Food Stamp Payment Accuracy

Using Food Stamp Quality Control data from fiscal year 2000, this analysis suggests that the simplified reporting policies adopted by states in 2004 could have lowered error rates by 1.2 to 1.5 percentage points.

10/12/2005
Resource | Forms AD-1049: USDA Certification Regarding Drug-Free Work Place Requirements Alternative I - For Grantees Other than Individuals

FNS Form AD-1049 is the USDA Certification Regarding Drug-Free Work Place Requirements (GRANTS) Alternative I - For Grantees Other than Individuals

12/04/2003
Page updated: October 14, 2021