Open for Comments
Resource | Policy
SNAP – Revised Memo on Telephonic Fair Hearing and Administrative Disqualification Hearings Procedures
This memorandum clarifies that telephonic and virtual fair hearings and administrative disqualification hearings are allowed, reminds state agencies of related requirements, and recommends various best practices when conducting telephonic or virtual hearings. This memo rescinds and supersedes previous telephonic hearing guidance provided in FNS policy memos 82-14 and 83-05.
12/12/2024
Resource | Guidance Documents
Civil Rights Complaint - SNAP Investigation Checklist
This document provides authorized state agencies with a basic checklist for conducting investigations into complaints of prohibited discrimination involving the Supplemental Nutrition Assistance Program (SNAP). It is intended only to provide a working tool for state agencies participating in SNAP and authorized by FNCS to conduct first-line complaint processing.
02/02/2020