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Resource | Research and Data | Assessing/Improving Operations Promising Approaches and Challenges for SNAP State Agencies in Implementing Corrective Action Plans

This study reviewed corrective action plans (CAPs) for payment error rate, case and procedural error rate and quality control completion rate from eight states and describes the approaches used to develop, implement, and monitor CAPs. The study also identified challenges and promising practices and provided recommendations for improving states' ability to conduct corrective action activities.

12/05/2023
Resource | Research and Data | Impacts/Evaluations Evaluation of Technology Modernization for SNAP Benefit Redemption Through Online Transactions

​This study evaluated the implications of online SNAP benefit redemption on program integrity. In addition, the study gathered basic information about online benefit redemption, including the use in urban and rural settings.

09/26/2023
Resource | Research and Data | Benefit Content/Cost Analysis of Robotic Process Automation in SNAP: Three Case Studies

​This study examines the use of robotic process automation technologies by three state agencies—Georgia, New Mexico, and Connecticut—to administer SNAP.

09/20/2023
Resource | Research and Data | Assessing/Improving Operations Summer Food Service Program Integrity Study

The Summer Food Service Program Integrity Study was designed to improve understanding of how state agencies provide oversight of the SFSP. To address the research objectives, the study examined such areas as sponsor and site selection, training and technical assistance, meal counting and claiming, and reviews. The findings, based on data collected in 2021, also offered some preliminary responses about the impact of the COVID-19 pandemic on SFSP operations.

08/30/2023
Resource | Research and Data | Assessing/Improving Operations Child Nutrition Program Operations During the COVID-19 Pandemic, March Through September 2020

This data collection fulfills states’ reporting requirements and describes trends in program participation during the early months of the COVID-19 pandemic. It is part of an ongoing study series examining CN program operations, repurposed to collect waiver reports from all states.

05/23/2023
Resource | Research and Data | Assessing/Improving Operations Survey of USDA's SNAP E&T Program Case Management

The purpose of this study is to help FNS better understand how states are implementing the SNAP E&T case management requirement, including how they assess individuals’ needs for services and supports and provide participant reimbursements and other support services. It was also intended to identify promising practices and lessons learned that can be used to support states as they work to provide case management services aligned with their participants’ needs, available resources, and program priorities.

03/15/2023
Resource | Research and Data | Breastfeeding National and State Level Estimates of WIC Eligibility and Program Reach in 2020

These graphics, the latest in a series of annual reports on WIC eligibility, present 2020 national and state estimates of the number of people eligible for WIC benefits and the percentages of the eligible population and the US population covered by the program, including estimates by participant category.

01/09/2023
Resource | Research and Data | Assessing/Improving Operations Direct Certification in the National School Lunch Program Report to Congress: State Implementation Progress, SY 2014-15

This report responds to the requirement of PL 110-246 to assess the effectiveness of state and local efforts to directly certify children for free school meals. Direct certification is a process conducted by the states and by local educational agencies to certify eligible children for free meals without the need for household applications. 

12/02/2016
Resource | Research and Data | Assessing/Improving Operations Second Access, Participation, Eligibility, and Certification Study (APEC II): Estimating and Validating Statistical Models for Updating Estimates of Improper Payments in NSLP and SBP

Statistical models were designed to estimate national improper payments due to certification error on an annual basis using district-level data. This enables FNS to update its estimates of national improper payment rates for the NSLP and SBP in future years without having to conduct full rounds of primary data collection.

11/29/2016
Resource | Research and Data | Assessing/Improving Operations School Nutrition Program Operations Study - SY 2012-13

The information in this second year report (school year 2012-13), the first year new lunch standards were implemented, will provide data for observing the improvements resulting from the implementation of the Healthy, Hunger-Free Kids Act. Data was collected from a survey of all state child nutrition directors and a nationally representative sample of school food authorities.

10/31/2016
Page updated: September 16, 2025