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Resource | Research and Data | Assessing/Improving Operations Promising Approaches and Challenges for SNAP State Agencies in Implementing Corrective Action Plans

This study reviewed corrective action plans (CAPs) for payment error rate, case and procedural error rate and quality control completion rate from eight states and describes the approaches used to develop, implement, and monitor CAPs. The study also identified challenges and promising practices and provided recommendations for improving states' ability to conduct corrective action activities.

12/05/2023
Resource | Research and Data | Benefit Content/Cost Analysis of Robotic Process Automation in SNAP: Three Case Studies

​This study examines the use of robotic process automation technologies by three state agencies—Georgia, New Mexico, and Connecticut—to administer SNAP.

09/20/2023
Resource | Research and Data | Assessing/Improving Operations Summer Food Service Program Integrity Study

The Summer Food Service Program Integrity Study was designed to improve understanding of how state agencies provide oversight of the SFSP. To address the research objectives, the study examined such areas as sponsor and site selection, training and technical assistance, meal counting and claiming, and reviews. The findings, based on data collected in 2021, also offered some preliminary responses about the impact of the COVID-19 pandemic on SFSP operations.

08/30/2023
Resource | Research and Data | Assessing/Improving Operations Child Nutrition Program Operations During the COVID-19 Pandemic, March Through September 2020

This data collection fulfills states’ reporting requirements and describes trends in program participation during the early months of the COVID-19 pandemic. It is part of an ongoing study series examining CN program operations, repurposed to collect waiver reports from all states.

05/23/2023
Resource | Research and Data | Assessing/Improving Operations Modernizing Channels of Communication with USDA SNAP Participants

This study evaluated emerging mobile communication strategies (MCS) technology, both before and after the COVID-19 pandemic. The primary purpose of this study was to better understand the existing landscape of MCS technology, and highlight best practices and lessons learned for from the use of MCS programs by SNAP state agencies.

04/06/2023
Resource | Research and Data | Assessing/Improving Operations How States Safeguard USDA's SNAP Participants' Personally Identifiable Information

All applicants and participants in SNAP are required to submit personally identifiable information for verification before receiving benefits. To better understand the evolving landscape of data security, USDA conducted this study to evaluate how state agencies protect PII of SNAP recipients and compiled best practices for maintaining data security of program.

04/04/2023
Resource | Research and Data | Benefit Content/Cost WIC Food Cost-Containment Practices Study

The WIC Food Cost-Containment Practices Study describes the voluntarily approaches state agencies used in 2018 to reduce food costs when selecting and authorizing WIC foods. This study is the second of its kind; the first was conducted by the USDA Economic Research Service in 2003. This report examines how six types of food cost-containment practices are associated with food costs and WIC participant satisfaction, benefit redemption, and food consumption in 12 state agencies. 

11/09/2022
Resource | Research and Data | Food/Nutrient Analysis Added Sugars in School Meals and Competitive Foods

This report responds to the Consolidated Appropriations Act, 2021, which directs the FNS to provide a report on the amount of added sugars in school meals.

08/11/2022
Resource | Research and Data | Assessing/Improving Operations The Use of State Administrative Data to Improve SNAP Eligibility Estimates: Findings and Recommendations from an Expert Panel

FNS has historically estimated the participation rate of SNAP by using Census data and samples of SNAP administrative data, but modeling SNAP eligibility using survey data has a number of challenges. In response, FNS, the Economic Research Service, and the Census Bureau sought potential solutions to these issues by linking Census survey data with monthly administrative records at the person level.

04/05/2022
Resource | Research and Data | Assessing/Improving Operations Direct Certification in the National School Lunch Program Report to Congress: State Implementation Progress, SY 2014-15

This report responds to the requirement of PL 110-246 to assess the effectiveness of state and local efforts to directly certify children for free school meals. Direct certification is a process conducted by the states and by local educational agencies to certify eligible children for free meals without the need for household applications. 

12/02/2016
Page updated: September 16, 2025