​This study examines the use of robotic process automation technologies by three state agencies—Georgia, New Mexico, and Connecticut—to administer SNAP.

Section 4022 of the Agricultural Act of 2014 authorized and funded the SNAP employment and training pilots and the evaluation. The final summary report presents findings drawn from the 10 pilot-specific final evaluation reports. The pilot-specific final reports and issue briefs on lessons from the pilots on administering and delivering services in SNAP E&T programs are also available.